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Chinese Survey
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Add: Daxi Dayangcheng Industrial Zone, Wenling, Zhejiang, China, 317525
Tel:+86-576-86339960
Fax: +86-576-86337090
P.C.: 317525
shichangbu@shimge.com
Http://www.shimge.com
Customer satisfaction survey
Zhejiang SHIMGE Pump Co., Ltd.
Customer satisfaction survey
#: SG/CX13-01
Dear Customers, thank you for spending your precious time filling the following form. Your comments are our most valuable gifts and encouragement. We have been dedicating to providing you with the best products and services, and your comments will enable us to do better.
Name: (Please fill in your name or company name)
Address: Telephone:
the date of filling:
You are products of the SHIMGE: Agents   distributors users
Evaluate our products and services:

Survey items:

1.Product compositive Performance:
excellent   good    can be accepted    bad   very bad

2.Appearance Design:
excellent    good    can be accepted   bad    very bad

3.The satisfaction of new products

excellent    good    can be accepted   bad   very bad
4.Price:
excellent    good    can be accepted   bad   very bad

5.the way for payment:

excellent    good    can be accepted   bad   very bad

6.the time for delivery:

excellent    good    can be accepted   bad   very bad
7.the attitude of sales staff:
excellent    good    can be accepted   bad   very bad

8.the ability level of sales staff :
excellent    good    can be accepted   bad   very bad

9.the service level of in-sale and after-sale:

A.phone answering

excellent    good    can be accepted    bad    very bad
B.the service of accessories :
    a、timeliness: excellent    good    can be accepted    bad    very bad
    b、accuracy: excellent    good    can be accepted    bad    very bad
C.delivery management :
    a、timeliness: excellent    good    can be accepted    bad    very bad
    b、You accuracy: excellent    good    can be accepted    bad    very bad
    c、timeliness for Feedback : excellent    good    can be accepted    bad    very bad
D.processing of Maintenance and return:
    a、timeliness: excellent    good    can be accepted    bad    very bad
    b、skills training and technical consultation: excellent  good can be accepted bad  very bad
    c、Maintenance and return policy : excellent    good    can be accepted    bad    very bad
Other comments

        

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